Recent Posts

Don't be UNPREPARED when DISASTER hits!!

1/21/2016 (Permalink)

Alisha and Jamie, of SERVPRO of Southwest Monroe County would love to come to your business and put together a SERVPRO Emergency Ready Profile.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Contact Us today to get your SERVPRO of Southwest Monroe County Emergency Ready Plan. Don't be unprepared when disaster hits! (585) 247-9090

Are Your Ducts in Order?

1/11/2016 (Permalink)

Did you know, your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in your facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine part of SERVPRO Franchise Professionals service is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may save you money. Duct cleaning may not always be necessary. SERVPRO Franchise Professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, your SERVPRO Franchise Professional can often restore the HVAC system and ductwork to pre-damage condition.

If you have a fuel burning furnace, stove or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning, and be serviced before each heating season to protect against carbon monoxide poisoning.

The SERVPRO Duct Cleaning System is proven and cost efficient. Unlike the majority of duct cleaning services, your SERVPRO Franchise Professional uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of duct and grime. Fore more information or to schedule an appointment, contact your local SERVPRO Franchise Professionals today.

SERVPRO Professional Duct Cleaning Process

  • The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
  • Filters will either be cleaned or replaced to remove odor and dirt.

Fire and Water Damage? Trust your SERVPRO Restoration team!

1/7/2016 (Permalink)

During heart attack, time is muscle. But during fire and flood, time is your home. That is why it is very important to act upon the damage as soon as the fire is put out or the flood has subsided. The wisest and most practical thing that you could do to successfully restore your home is to choose the right disaster restoration companies one as soon as possible.

About Fire and Water Damage

Fire and water damage is not only a form of structural damage. It is also a potential threat to your health, not only for the accidents that you and your family might encounter, but also for the diseases that you might acquire along the way. Before you re-enter your home and assess the damage on your personal belongings, check out your home first and see if the walls, roof, stairs, ceiling, electrical wiring, pipes, sewage, and floor are damaged. If you want to play safe, hire disaster restoration companies. After all, they know more than you do when it comes to assessing your home and in taking measures that will restore back to its normal state.

Hiring Disaster Restoration Companies

Fire and water damage does not only affect your home's structural integrity, it also makes it filthy and a breeding ground for molds and mildew that cause airborne toxins. Getting exposed to these harmful particles can cause respiratory illnesses and even if the fire or water damage is only concentrated on a certain part of you house, the bacteria could still spread through your home's HVAC system, which could put your home under jeopardy in no time. That is why it is very important to contact a disaster restoration company 24 hours after the damage has occurred.

Benefits of Hiring Disaster Restoration Companies

Tapping the services of efficient and reliable disaster restoration companies is always the best and wisest decision that you could do to restore your house after a serious fire or water damage. 
Specifically, hiring the services of an expert will help you assess the actual extent of the damage, thereby giving you the accurate condition of your home. A professional restoration expert will also be generous in telling you the steps that need to be done not only to restore your home back to its former glory but also to prevent damages in the future.

Using the most up-to-date techniques and equipment, disaster restoration companies can do job quickly and efficiently. This greatly reduces the burden of restoring your home as well as the stress that comes after this job.

5 Things You Need to Know About Water Damages

12/30/2015 (Permalink)

Water Damage 5 Things You Need to Know About Water Damages Don't Hesitate!! Call us before its too late, our phone lines are open 24/7 and our team is ready to take action!

You've seen the signs - a soft spot in the wall here, a strange splotch of color there. Signs of water damage can pop up at any time in your home and they're not something you want to ignore. Water damage can lead to foundation damage and subsidence, but can also pose a health concern to the people in your home, too. This type of damage can be serious business, oftentimes. With that in mind, let's take a look at five things you need to know when dealing with water damage in your house.

You're not always going to see it - You've made it through the worst of it and several inches of water have drained out of your home. After a few days of airing and drying out, you feel as if your house is almost back to normal. Chances are, however, it's not. Signs of such damage are not always apparent- mold, rot, decay, and structural damage can be happening below the surface, without you even being aware of it. Even visual signs of mold may not be present.

It's not just about property damage - To put it plainly, water damage can be a health risk. Taking care of damage from water in your home is not just about keeping up your property- it's about preserving the health of your family and loved ones, too.

You want to catch it early - Water damage spreads, and what was once a small spot of damage can quickly escalate into a much larger issue. If you suspect that there has been damage from water to your home, even on a small scale, it might be best to get a damage survey done by a professional who can quickly assess your problem and take steps to reverse damage as early in its progress as possible.

The source won't always be obvious - Short of having an all-out flood in your home, there are still several "smaller" events that can cause water damage to your home, including faulty pipes, cracks in the foundation, and even the lightest rain.

It takes professionals to fix it - Fixing water damage in your home is not a DIY project. Due to some of the severe after-effects of water damage, including health risks, it's always best to have the professionals take on your water damage repair. A restoration expert can survey the damage and give you an estimate of the work and cost you're looking at, allowing you to get a thorough picture of what you need to do to get your home safe and sound once again. 
Article Source:

SERVPRO® 2015 Convention | Chicago, IL

7/16/2015 (Permalink)

They're off!

Last week, Jim, Owner of SERVPRO® of SW Monroe County, and his two kids Jay and Josh, hit the road to attend the 46th Annual SERVPRO "Raise the Roof" Annual Convention in the Windy City!

The Convention was packed full with other Franchise Owners, and representatives from our Corporate office in Tennessee. There were booths showing off innovative technology, brand new equipment, and a list of key note speakers and presentations that you could attend. 

Along with new equipment, there was a strong emphasis on ramping up your Sales & Marketing efforts, Website Optimization, Social Media reach, Human Resources, and so much more!

These conventions are great for Business owners; its inspiring to see where Corporate wants to take this company, and its brand! The convention is also a great time to network with other Franchise Owner's to see what they are doing to look to the future! 

Its great to be back in Rochester, NY. We got fresh, creative ideas and are eager to execute them!

That's it for now, feel free to give us a call if you, a neighbor, or a loved one is ever in need of Water, Fire of Mold Restoration/ Remediation. We take deep pride in knowing when we leave your home or office, it looks "Like it never even happened.®"

New York Insurance - Continuing Education Course

6/30/2015 (Permalink)

Community New York Insurance - Continuing Education Course Like it never even happened.®

Water Damage: Risk, Diagnosis & Mitigation

Thats Right! SERVPRO® of Southwest Monroe County is sponsoring a Continuing Education Course for the Fall. The Licensees eligible for credit are BR, PC, C3 (3 Credits). Spots are filling up fast! Please sign up no later than August 28th by calling our office at (585)-723-1990 or (585)-247-9090.

Date, Time & Location

Date: Wednesday, September 30th

Time: 1:00PM - 4:00PM

Location: Rick's Prime Rib | 898 Buffalo Road, Rochester NY 14624

What will you learn?

  • How ground water and sewage claims are handled.
  • Restorative Techniques for documents, electronics, and artwork.
  • Emergency tips that can be given by phone to the insured, to keep the loss at a minimum.
  • The significance of water damage for Property- Casualty insurers
  • Causes and effects of excessive moisture on structure, contents, and health.

Have Facebook?

6/11/2015 (Permalink)

Give us a Like!

We believe that as the times change, so do our business marketing strategies! Social Media is a great way for our customers to get involved; Write comments, read and write reviews, critique us and applaud us for our work! We believe that with your continual support, our team can continue to grow. Give us a like on Facebook, Share our success stories; we love to hear from you! Click the Link Below to see what we are doing in your community today.

-The SERVPRO SW Monroe County Marketing Team

SERVPRO SW of Monroe County Facebook

Do you have the SERVPRO Mobile App?

6/4/2015 (Permalink)

General Do you have the SERVPRO Mobile App? Available on the App Store and Google Play.

When a disaster strikes your home or community, having those that are most important to us is great to have nearby..Which is why we encourage you all to download the SERVPRO App and set up your Emergency Ready Plan! It takes a minute to create, and when your home or office is swimming in water or up in smoke, with the click of a button our team is on their way.

With the app, you can:

  • Select your preferred franchise. 
  • Add information about your home or office (sq footage, number of rooms, etc)
  • Property Managers- you can add multiple properties! 

We take pride in offering homeowners exceptional service and on time recovery, and by having this app we can do just that!

Like it never even happened®

SERVPRO Ready Plan